At Philippine Wine Merchants / PWM ("PWM," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you:

• visit our website

• contact us about our products or services

• submit inquiries, orders, partnership requests, or event registrations

• sign up for marketing communications

• engage with us in-store, online, or through our sales and customer support channels

This Privacy Policy is intended to help you understand how we handle your personal data and how you may exercise your rights under applicable Philippine data privacy laws.

1. Who We Are

PWM is a wine and spirits distribution company serving customers through multiple sales and service channels in the Philippines, including retail, institutional, and event-related operations.

For purposes of applicable data privacy laws, the personal information controller is:

[Full Legal Company Name]
Address: [Registered Business Address]
Email: [General Privacy or Customer Service Email]
Data Protection Officer: [DPO Name or DPO Email]

2. Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

a. Identity and contact information

• full name

• email address

• mobile or telephone number

• company name

• job title

• delivery or billing address

b. Transaction and account information

• order details

• purchase history

• payment-related information

• invoicing details

• account preferences

• customer service records

c. Marketing and communications data

• newsletter subscriptions

• promotional preferences

• event registrations

• survey responses

• communication history with us

d. Website and technical data

• IP address

• browser type

• device information

• pages visited

• referral source

• cookie and analytics data

e. Business relationship information

• supplier details

• partner contact information

• trade references

• contract and account documentation

f. Recruitment data
If you apply for a role with us, we may collect:

• resume or CV

• employment history

• education details

• references

• interview notes

• other information you voluntarily submit

We only collect personal data that is relevant and reasonably necessary for legitimate business purposes.

3. How We Collect Personal Data

We may collect personal data:

• directly from you when you fill out forms, send inquiries, place orders, register for events, apply for a job, or contact us

• automatically when you use our website through cookies and similar technologies

• from your employer or organization, if you interact with us on behalf of a business customer or supplier

• from service providers, payment partners, logistics providers, and other third parties that support our operations

• from publicly available sources, when permitted by law

4. Why We Process Personal Data

We may use your personal data for the following purposes:

• to respond to inquiries and provide customer support

• to process orders, deliveries, payments, and related transactions

• to manage customer, supplier, and partner relationships

• to send service-related notices and updates

• to provide marketing communications, promotions, and invitations, where permitted by law

• to improve our website, products, services, and customer experience

• to manage events, tastings, activations, and other brand-related activities

• to evaluate job applications and manage recruitment

• to comply with legal, regulatory, tax, accounting, and reporting obligations

• to protect our rights, property, systems, customers, employees, and business operations

• to prevent fraud, misuse, unauthorized transactions, or other unlawful activity

We process personal data only on lawful bases recognized under applicable Philippine privacy law, including consent, performance of a contract, compliance with legal obligations, protection of lawful interests, and other bases allowed by law.

5. Marketing Communications

If you subscribe to our mailing list or otherwise agree to receive promotional content, we may send you updates about products, offers, events, and brand news.

You may opt out of marketing communications at any time by:

• clicking the unsubscribe link in our emails

• contacting us through the details listed below

• updating your preferences where available

Even if you opt out of marketing messages, we may still send important service or transaction-related communications when necessary.

6. Sharing of Personal Data

We may share personal data only when necessary and appropriate with:

• affiliated companies and internal personnel on a need-to-know basis

• logistics, warehousing, payment, IT, website hosting, analytics, marketing, legal, and other service providers

• event partners, co-sponsors, or venue operators, where relevant to your registration or participation

• professional advisers such as auditors, lawyers, and consultants

• government authorities, regulators, law enforcement, or other third parties where required or permitted by law

• potential buyers, investors, or successors in connection with a merger, acquisition, restructuring, or asset transfer, subject to appropriate safeguards

Where third parties process personal data on our behalf, we require them to implement appropriate security and confidentiality measures consistent with applicable law.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, contractual, and legitimate business requirements.

When personal data is no longer necessary, we will securely delete, dispose of, anonymize, or otherwise render it inaccessible, subject to applicable retention requirements.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• keep the website functioning properly

• remember preferences

• analyze traffic and usage patterns

• improve performance and user experience

• support marketing and advertising activities, where applicable

You may control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

9. Data Security

We implement reasonable and appropriate organizational, physical, and technical security measures to protect personal data against accidental or unlawful destruction, alteration, disclosure, misuse, loss, or unauthorized access. These measures may include:

• access controls

• secure storage systems

• confidentiality obligations

• limited data access based on business need

• vendor management and contractual safeguards

• security monitoring and incident response procedures

No system is completely secure, but we strive to use appropriate safeguards to protect the personal data under our control. The NPC also treats confidentiality, integrity, and availability as core concerns in breach and security incident management.

10. Your Rights as a Data Subject

Subject to the requirements and limitations of applicable law, you may have the right to:

• be informed about how your personal data is processed

• access your personal data

• correct inaccurate or incomplete personal data

• object to certain processing

• request erasure or blocking in appropriate cases

• withdraw consent, where processing is based on consent

• request data portability, where applicable

• file a complaint with the National Privacy Commission

• claim damages when authorized by law

To exercise your rights, please contact us using the details below. We may request information to verify your identity before acting on your request. These rights are recognized under the Philippine data privacy framework.

11. Children and Age-Restricted Products

Our products and services may relate to age-restricted goods. We do not knowingly collect personal data from individuals who are not legally permitted to engage with such products or services under applicable law.

Where appropriate, we may take reasonable steps to verify age or eligibility before processing certain requests, purchases, registrations, or engagements.

12. International Transfers

In some cases, personal data may be stored or processed outside the Philippines by service providers or partners that support our business operations. When this happens, we take reasonable steps to ensure that appropriate safeguards are in place and that your personal data remains protected in accordance with applicable law.

13. Third-Party Links

Our website or communications may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, technology, or privacy practices. When we make material changes, we will post the updated version on this page and update the "Last Updated" date above.